Pizza Factory - Susanville (CA)

3 /5 LaylaBee: We stop here after long hours of driving. We were hungry, and pizza came out hot and good. We ordered a medium (12") Factory special and 10 bones in pieces of chicken wings 2 small drinks. Came out to be $49. Not Sure, why was it so expensive? Maybe because it was on Main Street.. there was not much customer service. We had to stay up front to be noticed to order. Once pizza was brought to the table. The server did not say a word.

2 /5 Jonathan Williams: I hate to have to do this, but my opinion of this place has unfortunately changed. I ordered the PepDuo and an Awesome Combo. Instead I got bread sticks and a regular pepperoni pizza. I also ordered the Antipasto Salad but got some chicken salad with raw or undercooked chicken in it. Ill cook it and eat it, and the food was hot and delivery was quick, but this store has gone down the toilet. Hire some sober people that can follow basic instructions please, and then I will re-view my review. What a discouraging waste of money! For the record, the store DID replace the breadsticks when I called and complained, and it was delivered promptly by an AMAZING delivery driver. (I wanted to tip him for the return trip! But I didnt have any cash on hand.) I know that if I called again right now to have the salad replaced they would replace that too- but Im not trying to feel like the jerk customer that complains about everything. Ill just be stuck with what I got, but I will not be visiting this store any more. Janesville on the other hand is awesome. Bottom Line: Food is great, except for what feels like undercooked chicken on the salad. Food was hot, and delivery was fast. Store did not deliver the correct order, and it felt like instead I got a bunch of leftovers. Only one item was correct. DO NOT TRUST DELIVERY SERVICE. Go in person to verify your food order is correct BEFORE leaving! See my previous edits to see the rave I have been giving this store in the past.

5 /5 Jordan Bayless: Staff was great and kind. And quite literally the best pizza Ive had in my entire life. Including other pizza factories.

1 /5 RS M: Ordered a speciality salad and the workers went out to the salad bar made our salad and snuck it back into the kitchen. Salad bar had been sitting out all day. Bad service. Dirty tables. Ok food.

5 /5 Brad La Fara: A fellow pipeline technician told me about this place and said it was one of the best pizzas hes ever had... so I had to try it out. He did not lie. I got the mini meatlovers with a side salad bar and they loaded that mini with meat... just as it said... meat lovers! The young gal at the register was friendly and helpful with a smile. Owner brought out my pizza and was really polite and hospitable. This place is on time and great quality of the meats and dough. If your passing through and want a good bite then this is the place to stop. Wish I would have taken Pic of salad and pizza before I thought about it... lol