4 /5 L: I had high hopes for Elyse, but our experience left much to be desired. Despite being seated before two other parties, we noticed both received their food ahead of us. As a result, my son’s Wagyu arrived overcooked. I hesitate to suggest bias, but as minorities, it was disheartening to see that the table served ahead of us was not.
Service was also inconsistent. Our server didn’t write down our order, which led to a billing error—we were charged for a more expensive Chardonnay than the one I ordered. Additionally, a simple request for salt and pepper was never fulfilled. I chose not to escalate these issues at the time, as it seemed the restaurant was understaffed, with one person managing the entire front of house.
That said, aside from the overcooked Wagyu, our entrees were absolutely delicious, and the kitchen clearly has talent. I hope management takes this feedback seriously and considers improving staffing levels and training. Elyse has real potential, but the service must rise to meet the quality of the food.
