2 /5 Melanie C: First let me start by saying how unbelievably cute, chic, and cozy this place is! like SUPER cute. I love that is Filipino owned...anything minority owned in a sea of gentrified places profiting off our cultural flavors is a hard pass, so this makes me really happy. Now food the food and service. The food was decent. Personally, Im not really sure if they market themselves as a Filipino place or if it happens to just be Filipino owned, but if so, they need more than three small things that are Filipino (pan de Sal, sinangag, and tortang talong). But since the food wasnt bad at all, thats not my gripe. I really want this place to succeed so I hope they pay attention to reviews and adjust accordingly. There was a complete and utter lack of service. Yes I understand the place has only been open 5 months, but the major issues were very basic things. For instance, one of my aunts asked for tea bags multiple times and never got any so she gave up. They kept running out of food and no one was replenishing to the point where some people were almost done with their first plate and others had not gotten a plate at all. As if that werent bad enough, coffee, a very basic breakfast staple was not replenished until multiple people had to ask multiple times. Some folks did not get any until the end of the meal. No one came around to refill waters until the end of the meal either, so people just had to sit there, thirsty. Several people also had to keep asking if they could take empty plates to make room at the tables. I understand we were larger group, but with a reservation, thats means they knew we were coming and still did not plan accordingly. Evidently the owner was also there, just sitting down and doing nothing while the staff were not providing good customer service (or ANY customer service). As an owner of a new place, you should be doing whatever you can to make sure there is great service. As someone who has worked in food service, if I saw what was happening, theres no way I could sit idly by while service was suffering. Filipinos can be super tough critics in general, but no one in my family was asking for anything other than those basic things, half the time never getting them or mostly just getting them extremely late. The iced coffee I got was also served to me in a glass that had a big crack halfway down. Honestly just all very disappointing. So while the place is suuuuper super cute, its NOT nearly enough. You need to actually provide good customer service, or any customer service at all would be a better start. Relying on cute decor is an embarrassment, considering we could not even get the most basic of needs met. I really hope they take things like this to heart and work out those issues. I want them to do well, but without fixing those things, they wont even last a year.