5 /5 Sophia Lopez: From the moment I arrived, Sycuan Casino truly lived up to its legendary reputation for service. Even though valet was full, the attendant went out of his way to guide me to the best parking spot closest to the entrance.
I was in awe of how clean and well-kept the entire hotel was. At the pool check-in, I was greeted by an associate who helped me get settled. The highlight of my poolside experience was the hostess, Hailee. She was incredibly attentive and kind, making sure all my questions were answered and that I had plenty of cold water throughout the day. This is exactly the kind of service that makes you feel valued and comfortable.
After a relaxing day at the pool, I headed to the casino to sign up for a players card. Deshauna at the players club absolutely blew me away with her enthusiasm and warmth. When I told her it was my first time visiting, she celebrated with me and even gifted me a complimentary sunshade, which completely made my day. Her genuine excitement and care left such a lasting impression that I couldn’t help but rave about my experience to others.
Sycuan has mastered the art of hospitality and legendary service. From parking to poolside to the players club, every detail was handled with care. I am already planning my next visit to include an overnight stay.