Gamelan Sinar Surya My first visit today with Dr. Garcia at Central Coast cardiovascular group. He is extremely perceptive, professional, and kind. His whole crew--Vickie, Maggie and Jose--are great. Maggie patiently took all my info and gave me an EKG, and Jose gave me very thorough echo cardiogram. Vickie was able to do some creative scheduling to make things easier for me. Jose taught me a lot about how the heart works – it was educational and really cool. Together, they create a very caring and highly competent environment. Highly recommended!
5 /5
Olga Kovalchuk Took my parents to this office regularly. Dr. Garcia is knowledgeable and can be helpful if the patient is inquisitive.
However, during the last visit my mom came in before me and checked in. She was asked a technical question and said she doesnt understand, her daughter is coming to help. When I walked in, the receptionist was turned around towards another employee behind her, making fun of my moms accent by mimicking in a ridiculing voice the phrase my mom told her, which was "I dont understand, my daughter...". It caught my attention right away because I had never heard this receptionist speak with a Slavic accent. It was humiliating and made my mom and myself very sad and deeply offended. Our family will not continue going to this office for this reason.
It came to my attention that this receptionist had behaved in this manner multiple times towards my parents thinking they dont speak English at all. It was some technical terms they could not understand but clearly understood when she was making fun of them.
I personally have seen and heard her snickering and making fun of other patients to the office nurse as soon as they leave the office. The office nurse seems very nice and tries to always respond in a neutral manner and not engage with the receptionist.
It is hard for me to understand why a nice doctor and great medical team would have such a rude, inconsiderate and inappropriate receptionist representing the office. Very unfortunate.
2 /5