Best 12 Diamond & Gold Jewelry Stores in San Jose, CA (part 3)

Heather B Jones Johnston was great! The team fixed my necklace fast, within 15 minutes, and provided the most amazing customer service. Highly recommend if you need jewelry repair or if you want a custom jewelry piece. We will be back! ☺️

Malaikka Santiago The service here was very friendly and genuine! You can tell they really know about gold and diamond jewelry. Zee helped us with a last minute gift for our wedding really glad we decided to stop here (: will be back in the future.

Ayram Reyna I was helped by Mayra and Stephanie today, they were very kind, promptly welcomed me into the store, and gave great customer service. I was able to tell them what I was looking for and they showed me many options, they listened to what I liked and didn’t like, and thanks to their willingness to listen and give great service I was able to buy the perfect wedding band for my boyfriend. Thank you Mayra, Stephanie, and Apex Jewelers!

Madison Ng HIGHLY RECOMMEND!!!! i broke the chain on my tiffany necklace and they had it fixed in one day for a great price! aside from that, both the workers were extremely kind and thorough!

Gabriel A. Barron I went in to get 2 of my chains fixed. One was a little harder due to it being a hollow rope. But they were able to help me and get it fixed in under 30 minutes. Great pricing as well, definitely coming back for my jewelery needs.

Lateasha Calhoun Support our local businesses because theyre worth it! The staff here is amazing!! My husband and I are celebrating our tenth. I love how Magda was honest enough to recommend that we see Caesar about a diamond to set. We missed him, but were blessed with guidance from his wife, Connie. You helped make the 10 worth it girl!! She was patient, and really wanted to know what I wanted, not just what they were "selling." She understood my vision, then helped me piece it together. Reminding me to not hold back, because theyre very accommodating. We decided on a set, along with a captivating chain link and diamond ring from the mens side. Like a glove!! Ready by the time Connie stated by. Am so loving it!!! Pics to follow...

Jose Pina I’m very impressed with both the jewelry and the customer service from Don Roberto Jewelry. The piece I ordered is stunning and exactly what I was looking for. On top of that, their customer service team was friendly, helpful, and quick to respond to my questions. I do want to thank Karmen for her assistance and kindness. I’ll be coming back to purchase my next gift.

Garza Lashes My experience at Esmeraldas Jewelry was incredibly disappointing. The staffs conduct was unprofessional and misleading. The owner Esmeralda at the store initially offered to exchange my partners boots for 14k jewelry, with an additional payment. However, when we returned a week later, she changed her story and said that exchanges were only allowed for other boots or clothing & that HER system “won’t let her” exchange them for jewelry. The selection of boots available for exchange was limited and unappealing, leaving my partner with no choice but to settle for a pair that were poor quality. The ladys lack of accountability and her sons incredibly slow and lack of assistance added to our frustration. It was clear that this store/the owner is more interested in making money than in providing good customer service. I strongly discourage anyone from visiting Esmeraldas Jewelry. Look elsewhere for a better shopping experience.

Sandra Sustaita Michael and Teresa are very friendly and helpful. Micheal has casted new rings for me and they are beautiful and well designed. No skimping on hollowed out bands. Just nice solid pieces. He’s currently resetting a new diamond for me and about to cast a new ring for my previous diamond. I trust his work 100%

Erika B I visited Kevin Jewelers for the first time today. I was looking for a gold chain for my sons birthday and was assisted by Ted, who was amazing!! He immediately helped me find exactly what I was looking for within my price range. The chain is beautiful, and the perfect size to add a family piece to. Im excited to see my sons reaction when he opens his gift!! I highly recommend their family owned business & will definitely be back. Thanks Ted!!

Cade Gillen I had a ring made for my fiancé. It came out absolutely beautiful. May and jay helped me pick the perfect setting. They gave me pick up date and beat that date by a week. Jay also worked hard to beat the other prices I got on everything

Uyen Ngo I highly recommend Thanh Tin Jewelrv to anyone in search of gorgeous designs. From delicate pieces to statement-making accessories, Thanh Tin Jewelry never fails to impress. The attention to detail and commitment to customer satisfaction make them a top choice. Trust me, you wont be disappointed with Thanh Tin Jewelry!