Best 12 Auto Repair Shops Near near Me in Palo Alto, CA (Update 2025)

cy T My car is currently being worked on at Palo Alto Bimmer, and while the experience started off positively, its become frustrating. The staff has been professional and respectful, and I appreciated that they provided a clear and fair quote before doing any work. Communication has been polite throughout, and I never felt pressured. However, the major issue is with timing. I dropped my car off at 8 AM and was told it would be ready later that same day, around 5-6 PM. Later on, I received a call saying they didnt have the necessary part, and now the repair might not be completed until Tuesday -- and its currently Thursday. Thats a significant delay compared to what was promised. On top of that, if I decided to stop the repair process now and take the car elsewhere, I would still have to pay for the labor already done, which means ld essentially be paying twice if I brought it back later. I understand parts can be delayed, but I would have appreciated more transparency or a realistic timeline upfront. While they seem honest and courteous overall, the miscommunication and unexpected delay have made this a disappointing experience. Id recommend confirming part availability and timing clearly before committing to service here.

A M I’ve been a customer for almost 10 years and have left happy every time. They offer the same quality of service that a dealership would with a fraction of the cost. Milenko and his team are genuine people and I hope they get all the business they can handle. If you have a BMW you could not take it to a better place.

Mo Khan My goto BMW place for over 20 years. Ive had several BMW models, mostly X5s, and this shop is the most honest, fair priced, efficient and friendly Bimmer service and repair place in the Bay. Mike is always helpful and provides good advice, while doing only whats needed and no more. This is a dealer-level shop without the dealer prices.

raudel rubio The best shop I have taken my car to in Palo Alto

L. Cashman Dave is a superb mechanic, the best Ive found in Palo Alto. He is very thorough, a great communicator, explaining in details, and is super honest. He is also very timely. And his prices are so reasonable compared to other mechanics who rip you off around here, especially if youre a woman.

Sarah Benson-Konforty If you’re looking for a trustworthy, honest, and top-notch auto shop in Silicon Valley, look no further than Dave’s Shop. There’s a reason they’ve been in business for so long — their integrity and dedication to customer service are unmatched. I take all of my vehicles to them for repairs and maintenance, and they consistently go above and beyond. You can truly trust them with your eyes closed. It’s rare to find a shop that combines expertise with genuine care for their customers, but that’s exactly what you get here. Highly, highly recommended!

Heidi Mohd Ibrahim Great communication right off the bat. The crew were so helpful, attentive and receptive to the things I told them about my car. Everything was conducted so smoothly and professionally. Will definitely come back if my car got troubles.

AnDrew K they always take good care of my Ford Raptor. And, me, since I am a little high maintenance myself! I have clients that take their vehicles to PA Shell too. Great crew. Ravi is the best!

hank degreef Professional, knowledgeable, efficient, and excellent customer service. I am a repeat customer and I am confident that my car is always being taken cared of. Plus, Ravi is fantastic! Thank you for consistently doing a great job.

Niru Sri This is my second time here with a second car. Same excellent service. I had brake work done. Same day on a weekend and was given a very honest straightforward quote.

Alexis Charest Great service. Repaired my car quickly at a fair price, and friendly staff.

Jonathan Deutsch I did not expect to be writing a review of Palo Alto Auto Care, but here we are! After a drive down from San Francisco I simply made a stop at an ARCO gas station in Palo Alto. Underneath my car was a puddle, and I saw fluid some dripping from my car itself. I wasnt sure if the dripping was from a splash of driving through the puddle, but it persisted. Luckily at about the same time one of the guys from Palo Alto Auto Care walked by and told me my car was leaking coolant, and it would not be safe to drive. The dripping did not stop - it was definitely my car... yikes! Since his shop was behind the gas station, he offered to take a look to see the source of the leak. No conditions, it was more of a friendly offer. They couldnt view the problem by opening the hood, so they spent more time to raise up the car to better examine it. The reservoir had a crack, but he suspected the root cause was 90% likely from another part. Luckily both could be ordered and worked on that day. A few hours later my car was back in working order. While my wallet was lighter (and I didnt really have an opportunity to shop around), the price for parts/labor seemed reasonable at least compared to what I know I would have been charged from a dealer shop. I walked out more feeling "lucky in being unlucky." The guys there really saved my bacon - had I drove off disaster could have ensued, or at least paying for an expensive towing and worse repair from damage. Even though car repair is their business and it makes sense they would notice problems, I feel more like they were good Samaritans. (quite professional good samaritans no less!)

Vivek Diwade I recently had my Tesla Model Ys front bumper repaired at Fix Auto, and I couldnt be more impressed with the service. The work was excellent, and they returned my car in a timely manner. The communication was top-notch, keeping me updated throughout the process. The final result looks brand new, and I appreciate the attention to detail. I highly recommend Fix Auto for any auto body repairs. Their professionalism and efficiency are truly commendable.

Amber Li I have a very good experience with this place. All I can say is their customer service is out standing! When I drop off my car they give me a honest opinion about my car’s issues. When I pick my fixed car, they even let me leave my rental car to their shop so I don’t have to return the rental car by myself.

Michael Crager The shop did really high-quality work very quickly. The staff were friendly and helpful. Seamless immigration with the rental car company and insurance company. Made it all very easy.

Julio Leiva The best workshop with the best mechanic.

Oscar Orozco Arteaga Highly recommended!

T G Great service. I had to book a few weeks ahead, but it was extremely worth it. Honest, reasonably priced, didnt do anything unnecessary, pointed out an exhaust pipe repair that needed to be done, and gave us a referral to a specialist shop that could do it inexpensively.

Hongjin LIN Incredible service and facility! I had a small issue with my car and Ricky and the team fixed it for me without charge. What a generous and competent team. Will definitely bring my car back for any other issues in the future and recommend it for anyone!

John Bard I have taken my Honda S2000 and Lexus ES300 to Ricky for years, and always get honest service and clear communications. I think they are very reasonably priced and generally can fit me in with no problems. I have never had an issue, and appreciate the great service!

Charlotte Fonua I’m from Oakland and I took my car for an oil change and found out that I have a leak underneath my car. I called around and also googled any car shop that fixes my problem. I called this shop they were opened on a Sunday and dont close late. Long story short I took my car in and was told $180 for diagnosis and they were pretty professional, upfront honest about the problem. I was impressed and awe by their commitment and service. I highly recommend them. They are knowledgeable and understand what quality work means. They act and move likewise. You will not be let down. Pretty impressive service especially if you’re looking for a car shop that is trustworthy! You’ll be in good hands!

Adriano De Fusco Had a great experience. My 2018 BMW leaked all of its coolant and was lucky this place was down the street and open so late on a Sunday. Aside from the great working hours that make it possible to cooperate outside of office work hours they were also very experienced with the issue and had it diagnosed, parts ordered and fixed in two days. Sunny and John did a great job keeping me in the loop of what was going on over text sending pictures along the way.

Emily Christianson I can’t say enough great things about Specialized Auto Care and Sunny in particular. From start to finish, he was fantastic to work with; genuine, communicative, and honest. He took on a major project on my car that was both time-consuming and labor-intensive, and throughout the entire 3-week process, he kept me regularly updated with photos and clear explanations. That level of transparency and care is rare. What really stood out to me was how thoughtful Sunny is. He even called the day after I picked up my car to see how it’s running. It’s clear he is a hard worker and also genuinely cares about his customers I’ll absolutely continue coming back here for any future issues. Highly recommend!

Tengo Miedo Car mechanic works well