1 /5 Setara Guajardo: I wish I had visited the location before I invested my hardworking money for swim lessons that were a complete waste for my two children.
The place is filthy, disorganized and ran by horrible staff that don’t even greet you when you walk in.
My final straw was when a boy took his shorts completely off in the pool during his session in front of my 8 year old daughter. He was standing there was his goods showing until they got the attention of his mom.
This facility caters to the regional center- they get dibs on scheduling and majority of the students are autistic (which I’m totally sensitive to and happy they provide this service) but it was a complete distraction for my two little ones trying to learn while sharing the pool with children crying, hitting themselves and even exposing themselves. When I called to share my feedback and if there was any option for my children to attend sessions that were less disturbing, I was told I was insensitive and there was no other option, I could pull my kids out but there will be no refund.
I was also warned that the owner does not care if you’re satisfied with the services or not and because the owner has disabled children, I better think twice about giving feedback.
If you plan to pay out of pocket like I did and the regional center is not funding the sessions, my advice to you is RUN!!! And spend your money somewhere cleaner, friendlier and more organized.
This facility needs to be designated to special needs only. The manager told me 98% of the students are special needs which is awesome but not a fit for my little ones. They don’t understand autism and were completely terrified of what they were seeing. It caused them stress and anxiety- they did not want to attend swim lessons there- they did not feel comfortable nor safe.
Lastly, you will be seated in the grass under the sun with huge mosquitoes flying around your feet and legs. Don’t even think about using the bathrooms, they are FILTHY!!!
