Be Better: The bitter, older woman who picked up the phone was one of the rudest individuals Ive encountered while inquiring about services offered.
When she raised her voice becoming visibly frustrated with me over simple insurance questions - speaking to me like a I was a child that wasnt obeying her, I left the phone call. She crossed serious boundaries with her behavior.
Response to Owner - I did not get a name but since you only have two female employees as shown on your website and one is related to you with the same last name, I think you could probably figure out who answered the phone with a short fuse and took out their bad day on me without worrying about any consequences.
Debi Leja: We have had Farmers Insurance coverage through Wayne Miller on our home and vehicles for over 40+ years. Wayne has been consistently friendly, professional and efficient in taking care of our insurance needs. He has addressed our questions regarding premiums, claims, and other issues in an exemplary fashion. Of note, Wayne has always recognized and acknowledged me which adds a nice touch to my day. All in all, I would highly recommend Wayne Miller as a Farmers Insurance agent. With gratitude and appreciation, Debi & Stan Leja