1 /5 Mar Vegu: Stay away from this agent. Run as fast as you can. As I am writing this review, I am also on hold directly with Farmers because she has not been able to help. I have tried to contact her multiple times in the last two months regarding my auto policy and billing issues (Unauthorized changes on the policy and unexplicable huge amounts deducted from my bank account) and as of today she has not returned my emails and my phone calls. Be careful with her because she is good in the beginning to get you into buying a policy, after that she forgets about her customers completely. Needless to say, I am already in the process to move to another insurance company. I cannot take this anymore. It is not only frustrated but also waste of my valuable time and money. Enough is enough.