5 /5 Patricia Leal: With 28 years in the insurance industry and 20 years specializing in Medicare, Sam truly knows his stuff. I was nervous about navigating the Medicare process after retiring, but he made it completely painless. He explained everything clearly—even answering questions I didn’t even know I had.
When it came time for my parents to enroll, Sam went above and beyond. He helped them choose their primary care physicians, ensured their prescriptions were in-network, and walked us through the paperwork step-by-step. All I had to do was fill out three brief pages he emailed to me, scanned them back to him, and voilà—we were done.
Sam is not only incredibly professional and knowledgeable, but also warm, approachable, and always available. If he misses your call, he gets back to you promptly. He never makes you feel rushed, and he always treats you like a priority, how important is that in this day and age?
We weren’t even on the phone for 40 minutes—he made the entire process smooth, quick, and stress-free. You can tell he genuinely cares and has your best interests at heart.
By the time I hung up with Sam, I had a primary care doctor and my meds were covered in the plan he recommended for me. I was really letting this milestone process overwhelm me but Sam took the mystery out of it. His assistance cost me nothing but I can recommend you give Sam a call and just see what he can do for you too. What do you have to lose?
If you’re feeling overwhelmed about Medicare or just want someone you can truly trust, do yourself a favor and call Sam Dugan. You’ll be glad you did.