5 /5 Carol McRoberts: My Insurance Agent is Dee Hernandez of State Farm in Turlock on Geer Road. I have always had great and fast customer service, however this past week I had three sections of fence blow down plus a gate blow down because of the bad winds and storms. Dee personally came out and took pictures and gave me instructions on how to file a claim. I did just what he said and Claims Department was very helpful. The next day he came to check on how things were moving and brought us a check. Dee Hernandez has excellent customer service and his office has continued to make sure everything was handled correctly and make sure we were taken care of in the proper manner. In this day and age of this world it’s very hard to get excellent customer service but Dee Hernandez and his staff are the BEST! Thank You State Farm, Dee Hernandez, office staff and claims department.
Jim and Carol McRoberts - Turlock, California