1 /5 Grace Su: Just no. Please go to another jeweler. Im sitting in my car right outside because Im so disappointed and aggravated with my experience here. I will never purchase any jewelry piece here. I walked in, first time walking into a local jewelry store, and quickly felt like I was not going to be given proper or quality service. The woman at the front, shorter and curlier dark brown hair was asking me what I was looking for. I had purchased a ring online and was browsing for other options (wasnt sure if I was going to keep it). As soon as I said that I had purchased my ring online, her attitude immediately changed. She asked me probing questions like where I got my ring and whether my diamond as lab or mined. I felt uncomfortable, I wish I just left at that point.
I gave her some specifics for what I was looking for, and every type of request was just turned down or "yeah.. Im gonna have to go on the back to check" in the most reluctant way. She finally let me try on a few different rings. I asked her if she has any knife edge rings, to which she paused. I wasnt sure if she knew what they were, I was even sure if thats the right term for it, but she replied back so condescendingly like "I know what that is" with a stern face. Relax, I wasnt questioning anyones knowledge or authority.
After maybe 5 minutes of me trying on different rings, she started talking about how her time is precious and the owners are paying her for her time spent with customers. Am I not a customer?? And mind you, I was the ONLY customer in the store. I almost wanted to stop her right there and point that out. What else is the owner paying you to do, if not to help me? Just stand there and wait around?
So yes, I will never be back and would never recommend anyone else to come given the service here. They treat you like a dollar, and if it doesnt look like youre "worth it" to spend time with, then they just toss you away. If the owner is training his associates to treat people this way and hiring someone like her, my guess is the owner is twice as shallow.
Come here if you want to be treated like a dollar sign instead of a human being.