3 /5 Dani Soto: I enjoy the new gym in the area and appreciate the amenities, such as the sauna, daycare, and relaxation room. However, I do have some concerns about the management.
First, the music is excessively loud, making it difficult to hear my own music through my AirPods or headphones. It would be nice if they played something that doesnt make me feel like Im at a middle school dance or in a club playing millennial songs like "City Nights".
Im also curious about how they manage capacity during peak hours. I visited on a Wednesday night at 6 PM, and it was quite chaotic. There were teens huddled around machines, asking how much longer I would be on a piece of equipment, and then waiting right behind me. There seems to be a lack of gym etiquette.
Additionally, I would like to know when the Hot Studio will be accessible. I pay for the Peak Results membership and expected that such details would have been sorted out prior to their grand opening. It also seems that they are under-staffed, as the supply of waters and energy drinks in the front is often low, and the childcare facility could benefit from extended hours during peak times. Its disappointing when the gym is overcrowded, yet the childcare is at capacity.
Regarding the relaxation room, only one sauna is operational while the second one is "coming soon," whatever that means. I understand that no shoes are allowed inside, but I have concerns about cleanliness for those walking in barefoot. How often is the sauna cleaned? My biggest concern is that there doesnt appear to be any limit enforced for sauna usage. I waited about 30 minutes for access to one, which seems excessive. There should definitely be a shoe cubby next to the sauna area for personal items. Currently, there is a pile of shoes and belongings on the floor near the sauna, which feels quite unorganized and unethical. Additionally, there is a broken shoe rack that only accommodates about four pairs of shoes--who planned this?
I also wonder how access to the relaxation room is enforced for those who dont pay for the Peak Results membership. Although there is a QR code for entry, it seems easy for others to sneak in, which makes me reconsider whether I should switch packages.
Overall, I have high hopes for this gym, especially since I transferred from Fit 19 in Livermore to Crunch, as I now live in MoHo. I hope my feedback is taken into consideration.