5 /5 Brad Smith: Hi, this is Bradley Smith. Considering trips to the ER are normally not a fun experience. My trip yesterday to be treated for an infection on my arm was one of the most wonderful experiences I’ve had dealing with the medical profession. The two nurses that I had were Shannon and Natalie. They both were extremely kind and knowledgeable and treated me with the utmost respect. I have been back in Ukiah for the last 8 1/2 years taking care of my almost 99-year-old father. I can honestly say that yesterday Was one of the most pleasant and relaxing days I’ve had in months. Scott Engleman stopped in and said hi to me. He and his family have been friends of ours for over 60 years. I appreciate you and your staff taking such good care of me. I can’t tell you enough how impressed I was by everyone (especially Shannon and Natalie).Thank you so much and all the best.