4 /5 King- Nick: The gym facility itself is impressive, offering a wide range of equipment and amenities. However, the front desk staff appears to lack training in providing efficient and enthusiastic customer service. While some employees are helpful, others seem disengaged and sometimes prioritize personal conversations over assisting members. Improving the training and engagement of the front desk team would significantly enhance the overall member experience and ensure the gym runs more smoothly… sadly some staff members seem more interested in unnecessary power games instead of actually doing their job. However theres always room for improvement so Im optimistic about the future.
