5 /5 Salma Baqai: I was having some issues purchasing a membership online and decided to go in person. They have parking in the Santa Monica Business Park, as well as meters along the perimeter. I went to the front check-in desk and asked if someone could help me with purchasing the membership, as I was having trouble linking my old account online. Phil C. was awesome and helped me right away. He found the Black Friday deal I was looking for, and added it to my account. I paid for it and he also help set up my app as well in no time at all. He was knowledgable, and competent, with all of the plans and answered any questions I had. He wasn’t a pushy salesman and let me know about all of the new amenities with the remodeling. I’m looking forward to checking out what’s new there since I was last a member.