5 /5 Mansu Rousta: Raymond at Equinox is truly exceptional. From the moment I started the membership process, he went above and beyond to make sure everything went smoothly. He didn’t just help me register—he supported me every step of the way, even after I became a member. No matter what day or time I reached out, Raymond responded promptly and respectfully.
His level of care and attention is what every customer service experience should be. If I had to name one reason why I’m committed to staying with Equinox, it’s Raymond. He’s a total star, and Equinox is lucky to have him!