19 Best Insurance Services in Pasadena, CA

Michelle Renteria I love working with Amy. She is very professional but overall well versed in the insurance details of each policy. We are lucky we get to work with her. I would highly recommend working with Amy.

Kathy Armenta Amy was very personable and she answered all my questions about the quote and very patiently explained the items that I did not understand. She worked with me to get the coverage that I wanted.

Mrs. Main Travel Agent Lisa Gardener is a GREAT AAA Travel Consultant! She was super patient with my elderly Mom. She was very friendly and very professional in helping us obtain traveling insurance!

Nathaly Rivero The insurance agent (Mark Young) did not help me, bad customer service and rude. Zero star really. Very lazy and incompetent people work for AAA.

CRAIC Technologies We have switched our health insurance to Jonathan as he is dedicated and caring AND efficient. He found great Health Insurance and made the process trouble free and we look forward to a long and fruitful business relationship. Because Jonathan has made the process so smooth, we will also be looking at switching other insurances to him. On a more personal note, we have known Jonathan for several years and he is a great member of the Pasadena community who dedicated to helping others in all walks of life.

Kay Berglund Jonathan was extremely helpful in obtaining health insurance coverage for us. He was able to navigate the complicated process of moving from one form of individual coverage to another form helping us to obtain a credit for duplicate premiums. I highly recommend Citrust!

veronica f Ive been with State Farm for many years. We have been with Jonette since we moved back to California in 2013. Her office is the best! Ive had great service provided by her staff over the years. Thank You Jonette, Ignacio and team. You are appreciated!

Muriel Lang Previously, I entered a one star review about State Farm, Jonette Phillips. However, I would like to retract my last review. I became frustrated with the opposing Insurance company due to lack of communication. After a through understanding of the process and the due diligence of Ignacio and Jonette, I realized they were doing their absolute best to resolve the situation. As a result, I am totally pleased with the outcome and would recommend State Farm, Jonette Phillips without hesitation.

Magaly Contreras Badi was super helpful and super friendly, he helped me get my insurance in a matter of seconds no hidden nothing and everything was very well explained. Totally recommend him if you need help with your insurance. Not pushy at all he was straight forward and genuinely wanted to actually help me out.

Andelle McMillan 5 Stars ⭐⭐⭐⭐⭐ I had an excellent experience with Saul at Freeway Insurance. He was professional, knowledgeable, and genuinely helpful throughout the entire process. Saul took the time to explain all my options clearly and made sure I got the best coverage for my needs at a great rate. His customer service was top-notch — friendly, patient, and efficient. I truly felt like I was in good hands. Highly recommend working with Saul if you’re looking for great insurance and even better service!

Michael Tuazon The worst experience with this company. I’ve been with them for more than 20yrs and paid top $$$$ the moment you need help they will give you a hard time. I got into a car accident 2023 my car got totaled and the person who hit me don’t have insurance so technically my insurance will pay me and they’re the one who will deal with the other party, didn’t happen they lowball me with everything bodily injured and the price of my car. My anxiety and stress til today has not been a good experience at all. Would not recommend this company. They will let you down when you needed assistance.

John Farshid Perfect heart cut best price

Narek Melikyan I’ve been working with Knarik’s insurance agency for over five years, and I can honestly say they’ve been nothing short of outstanding. The team is knowledgeable, responsive, and truly cares about finding the best coverage to meet my needs. Whether it’s handling claims, updating policies, or answering questions, they always go above and beyond to provide top-notch service. It’s rare to find an agency that combines professionalism with such a personal touch. Highly recommend!

A S Knarik is the only agent I trust with all of my insurance needs. I have also referred her many clients and everyone is extremely happy with the service and attention she provides. Very professional and knowledgeable.

Jessica Swift Nancy is great, weve used her for business insurances for years. Shes always quick to respond and get things taken care of. Ive moved even more of our insurance to her, because shes so responsive.

Terence Manning Nancy found an insurance company that would cover my older mobile home when no one else could. Fantastic!

Luz Vasquez Luis @Reinas Insurance Pasadena provided Us with outstanding costumer service for Me and my Son, getting discounts and guidance for great savings on our policies, everyone there is so professional and polite; we really enjoyed the experience.

Christian Barton Title: Amazing Customer Service from Sam! I recently had the pleasure of working with Sam to set up my Mercury Insurance, and I cannot say enough good things about the experience! From start to finish, Sam was incredibly professional, kind, and patient. He walked me through every step of the process, answered all my questions thoroughly, and made sure I understood my options without feeling rushed or overwhelmed. Sam’s kindness and genuine willingness to help really stood out. It’s rare to find someone so dedicated to making sure their customers feel valued and cared for. He even followed up to ensure everything was set up correctly and that I was satisfied with my coverage. If you’re looking for outstanding service, ask for Sam. His dedication to providing a seamless and pleasant experience is unmatched. Highly recommend!

Gloria Mushonga-Roberts I have always appreciated the sense of community and community building that I have received from Chris and now from his nephew, DeRon, and his son, Chris Jr. I always recommend them to anyone who needs any of the services the family offers. They truly represent a rarity in todays world.

Kevin Nazar Excellent service and customer service and care. Every time I called, Christopher helped me and followed up on me till I get the problem resolved.

Rhonda Brown I just am so impressed with Dianas response today.she was so efficient , quickly answering the phone. She went above and beyond for me and didnt drag on the conversation. Beautiful personality. Only thing...My bill is WAY too high. Not her fault though. Its all good.

Lisa Burke John and his office are always very responsive. My emails are answered often within the hour and the follow-up, if needed, is impressively timely. On a recent phone call to the office, Diana’s friendly and knowledgeable assistance quickly took care of my questions. Excellent service!

Lisa Haleblian Jack is a knowledgeable expert in commercial, business and personal insurance matters. He is always prompt to answer our questions and he finds the best policies with competitive rates. We are thankful to have such a skilled agent to navigate the complicated insurance system.

Tigran Grigoryan Jack is amazing. He is incredibly knowledgeable and personable. He is fun and easy to talk to and always has a smile on his face, but most importantly, his integrity is above all. Jack isn’t out there to just make a buck off of his clients. Jack truly cares about his clients, their businesses, and getting them the best product to meet their specific needs. I highly recommend Jack!

Patty Lee UWIB has worked so incredibly hard for our companys liability insurance needs and has done a wonderful job for us! A special shout out to Christa who is our absolute go-to person!! She has definitely made my work life easier and has accomplished the seemingly impossible! She is so kind, knowledgeable and dedicated. Priceless!!

Andrew Palmer Jesse Nielsen was very helpful, courteous and professional! He answered all of my questions and kept great communication throughout the process. You’ve got a customer for life and I will definitely recommend any family/friends to him in the future!

Gina Ali Been using Stampede for my electrical companies general liability policy for the last three years and have nothing but great service. Andres has always been helpful and returned my calls and emails. He has also always done what in needed in a quick manner. Would recommend them.

John Perez Weve had builders risk insurance for our last two homes and its been a lifesaver. Thanks Stampede for your effort and assistance.

Montell McHenry They love their clients

Ed Bobich Bill is extremely helpful, genuine, and cares about his customers. You can tell he really tries to get the best deals for his clients.

Caroline Solberg Bill took the time to answer all of my questions. I did not feel rushed and I appreciated how he was thorough in his explanations. I would highly recommend him!

George Cifuentes Great service , I highly recommend him , ask for Pablo

Christian Borboa I had a great experience with Blue Auto Insurance! Pablo is extremely professional and goes above and beyond to find the best insurance that fits your budget. He takes the time to search for the best options, ensuring you get the coverage you need at the right price. I highly recommend Blue Auto Insurance to anyone looking for reliable and affordable coverage

Leonard Smith This review is about 2 things: Shahes team and the Allstate online system. First, Pat and Fili in Shahes office always do their best, promptly, to tailor my policies to my needs. Second, Allstates online and phone platform is a nightmare. I can never get my Pasadena agent. I am always routed to a call center in Vermont. When I finally get a live person, the answer is "Well leave Somer a message" (shes the customer service agent assigned to my area, apparently). Well, Somer never gets the message. After a week and multiple calls and emails, Somer heard about my needs and called me. She and I both had trouble retrieving my insurance data, and the bots assigned to help, didnt. Bottom line: Somer and Pat finally completed my policy on the phone. In other words, a "5" for Pat and Somer and a "0" for Allstates "system". Thus, the "2" average. Fix it, or Allstate will lose thousands of customers.

Shemekia Brown My is experience is not good. When you call into the agencies and have questions, representative will say they are calling you back but you never get a return call. I have had questions regarding my account and no ones seems to know anything i am told they will look into my account and resolve the problem, but problem never gets resolved. I am disappointed with Allstate customer service, it HORRIBLE.