19 Best Insurance Services in Napa, CA

C Manangan It was my first time getting my own car insurance. Mateo was very helpful and explained everything in detail. Would reccomend going to him if this is your first time experience with getting car insurance as well. :)

Ken Cade Mateo took care of my auto insurance needs in a professional manner. He is very courteous and not pushy as some Ive encountered. Robert Reed - State Farm agency is lucky to have him as a part of their team.

Angelica Diaz I really recommend them for all your insurance needs good service, and Marisol is always there to help you plus she Speaks Spanish

Cecy Saldivar Been a customer of them for 5+ years, they always answer all my questions. Great customer service, great experience!

Loveand Lettered I called this place to ask if my current plan fully covers the engine issue with my 4 MONTH YEAR OLD (recently purchased) vehicle and was told Yes. Confirmed with the mechanic what I was told and they told me that AUL WARRANTY MAXED OUT AT $4,000 and that it was a total of $7,000 to cover total costs for repair. Leaving me to pay $3,000 OUT OF POCKET !!! AUL WARRANTY MAXED OUT AT $4,000 - MEANING I NO LONGER HAVE A 2 YEAR WARRANTY COVERAGE PLAN if I were to have any further future issues. The crazy thing is AUL WAS NEVER GOING TO CONTACT ME TO TELL ME THEY MAXED OUT. DO NOT TRUST DEALERSHIPS THAT SELL THIS WARRANTY. Very crooked.

Joaquin Saldana We are a dealer and we sell AUL warranties. I have never had a warranty company really stand behind their service like AUL. While other warranty companies fight us on coverage. This company says it will be covered, they will cover it 100%!! I have this on my vehicles.

Mazen Awad We have known Karen for over 20 years, although we get other companies to have us switch but we never for a second consider leaving Karen. She truly makes us feel like family. She is always looking for our best interests and always available when we need her. She is simply the best.

Rita E Karen is the best! She just saved me $441 on my auto insurance renewal! And that’s not the first time she has saved me money. She actively looks for ways to help her clients. I have been with Karen for the last 30 years and I won’t go anywhere else. She has always provided first rate, exemplary and personalized service.

Darcelle Pollastrini Very helpful and professional.

George Blaufuss III Exceptional agent

Us2rUnknown Myriahs customer service was great!

Kenneth Gipson Find an insurance company and representative that understands you have options.

Debbie Mitchell Always the best. I definitely would recommend to everyone looking for Insurance, my mom had this same company for over 50 yrs and I have it now for over 7yrs they are the sweetest and caring people!!!

George Woods Always a pleasure with this Farmers team.

J Myers I have had such a great experience with Marissa Johnson. When my State Farm agent retired I was re-assigned to Marissa. She reviewed all my coverages and made good suggestions where I might be under-covered, and also where I had too much coverage and could save money. She is very knowledgeable, cares and is super engaged in what she does. On top of that she is very personable and great to talk with. Could not be happier with this change!! If you are looking for a new agent I highly recommend her.

Gino Meixel 20+ Year Customer—Extremely Disappointed with State Farm I’ve been with State Farm for over 20 years and my mother 30 years probably. Originally, Craig Struble was our agent, and later the agency transitioned to Marissa Johnson. I’ve maintained a spotless driving record and have never filed a claim in all that time. Today, I received an email stating that $215.42 would be debited from my account—up significantly from last month’s premium of around $157.00 over 33% jump or more and before $110.00 a month it just keeps inching up. As a safe driver with a long history of loyalty and no claims, this sudden increase feels completely unfair. What made the situation worse is that I called the agency to discuss the increase—but it was Friday around lunchtime, and the office is closed on Fridays etc Really?. How convenient. You’d expect better availability from a Trillion Dollar company handling people’s Insurances - finances and protection. Let’s be honest—these agents earn hefty commissions. How do I know? I have clients who work for State Farm, and companies that Insure Insurance companies. I understand exactly how the system works, and its frustrating to see good drivers like myself pay more and more, while the industry continues to profit. It seems like responsible policyholders are now covering the cost of broader risk pools, fire-related claims, and outdated regulations that have nothing to do with our own behavior. After two decades of loyalty, this is incredibly disappointing. Like I said I called into discuss this Increase today Friday at noon and Closed on fridays nice having a 4 day week!

SQ JR I was referred here by the smog shop Redwood Auto. I was able to register my vehicle ans get tags here .

jose tamayo I have been using this insurance for a few years and the auto insurance itself is good but the customer service at the location in Napa is horrible. I recently had to cancel my insurance with them and the representative that helped me was very rude and disrespectful. I walked in and sat down with one of them and told her I wanted to cancel the service. She got annoyed for some reason and began to talk over me and yell at me. After going back and forth for a while she finally gave me the cancelation form to sign and I left.

Teresa S. Cant say enough about the wonderful, courteous & helpful care from Emily Castaneda we received. She explained everything in easy to understand manner, looked for best bundle pkg. and had everything taken care of same day. How refreshing to be helped & treated with such care & courtesy. Thank you so very much Emily, your a jewel.!!!

Mike Cormack Emily and Alyssa were flexible, responsive and solve a complicated problem in short order. Would definitely recommend this team for your insurance needs. Thanks Emily & Alyssa!

Bill Wood My experience wit Kent Imrie and Jeff Andrews is that they are both first rate insurance professionals. They look out for their clients needs and give great personal individual service. I highly recommend them to anyone looking for qualtiy ole fashioned service and professionalism Bill W. Local Napa Businessman

Sam Olson I contacted Skye for property insurance. She respected my time by responding with a quote and a thorough explanation of the proposed policy in a timely manner. Based on my personal experience I will be referring anyone in need of commercial insurance.

Joan Repato Diana and Dacia provided fast, efficient friendly service. Thank you

Arlene Taylor A rock hit my front windshield while I was driving thru construction on I-5 south. I left a message for Allstate and was called back in just a few minutes. Then I was connected with the glass claims department and they already had most of the work done in filling out the form based on the information I had provided to Allstate. I have an appointment with Safelite and it is possible it may be a "fill-in" rather than a replacement. I sincerely appreciate the efficiency.

Gary Delucchi Mike has handled the insurance for our condo association for several years. We recently had a tree loss and had some questions regarding the coverage. No response after three or four attempts to discuss.

Rosebud Center Excellent service from ROGELIO RAMIREZ GUZMAN ! Very professional ! He gives you quick service and great Insurance pricing for Home and Auto.

Ronda Connor Rogelio is great! He is very responsive and attentive to whatever issues arise and a valued insurance professional. He is a pleasure to do business with. Highly recommended!

Emerson Willis It has been a great pleasure working with ISU Sander Jacobs Cassayre. I would recommend them to anyone looking for insurance in the Napa Valley, CA area. Whether its flood insurance, home insurance, or you need to insure your business this is the agency to get in touch with. They raise the bar to a whole new level!

Charles Braxton I recently had a meeting with Brian at this insurance agency to discuss my specific needs. I was initially hopeful, as he promised to call me back within a few days with a quote. Unfortunately, three weeks passed without any word from him. Despite my attempts to follow up with both a phone call and a message through their websites contact form, I received no response. Its disheartening to experience such unprofessional behavior, especially when they initially seemed willing to help. Im left wondering why they would bother setting up a meeting if they had no intention of following through for potential clients.

Rachelle Pitto I’ve been working with Kimberly for years and could not be happier with the service she provides. Kimberly goes the extra mile to make sure you have the proper coverage and any policy changes you make are handled quickly and hassle free. It’s nice to feel like your business is appreciated and you’re not just a “once a year” phonecall. If you’re looking for a new agent, look no further and if you’re not looking for a new agent, you probably are and just didn’t realize it!!

Bea Scannapieco Mrs. Lopez clearly explained complex insurance concepts, and she was able to tailor policies for their specific needs. She’s very prompt professional and thorough in all of our communications. Highly recommend for your insurance needs!!!

Isabel Arechiga Mellissa Lopez’s team is truly exceptional! She’s bilingual, which made everything so much easier for me and my family. She goes above and beyond to make sure I get coverage that truly fits my needs. Mellissa took the time to explain all my options clearly, never rushed me, and made sure I felt confident with my decisions. Her professionalism, warmth, and genuine care for her clients are unmatched. Highly recommend her office to anyone looking for personalized service and someone who truly has your best interest at heart!

Matthew R Horrible lazy customer service. Never going here again

Anthony Zamora I have auto insurance through this company and needed a day pass to go get smogged, waited outside for over 45 minutes for nobody to even show up... if the company says it opens at 10am it should stick to that schedule and not whenever the employee “chooses” to come in. Had to risk driving all the way to the dmv with no tags because of this issue.

Molly Gregware Called for a quote on a landlord policy and umbrella insurance. Provided all of my info and details on my property. 2 weeks went by and no one reached out to me so I called again and was told the agent would call me back that day. It’s been another week and no call back. Customer service is severely lacking.

star auto & Towing Hi, my name is Arturo. Star Auto and Towing is the name of my auto shop. I visited today Narvaez Insurance, and I had a very good experience. They are professionals and they have the right skills and give the right options. It is the right insurance for your business, so I 100% recommend to anybody that needs insurance for your business. Trust me you are in good hands, so I recommend a visit to ask for a quote for insurance for your business. They are located on Lincoln & Main Street honestly they are good people that are making good business. You will feel really good with this insurance for your business. Thank you