Kevin Sanchez If I could leave a zero, best believe I would. Please, if you value your time skip out on this office. There is absolutely no sense of urgency to get patients in and out. You will walk in, wait for an hour and see how fresh arrivals are being called in before you. No one checks in to update you on anything and just have no sense of professionalism.
1 /5
T F I’ve been to this dental clinic twice now, and both visits were unbelievably frustrating. The first time was just to get set up as a new patient, and I ended up waiting over an hour and 45 minutes past my appointment time before anyone saw me. when taken back, I was seated in a chair where I could literally hear the dentist chatting with the manager about non-clinic-related things for a full 30 minutes before he even acknowledged me. I was shocked to find out he was my dentist—there was absolutely no sense of urgency or professionalism.
It gets worse. I was scheduled for a wisdom tooth removal and took time off work (not to mention had someone else take time off to drive me), only to show up and be told “Oops, we don’t have a surgeon or doctors here today who can do it.” Are you kidding me? I even called the clinic twice beforehand to confirm the appointment and the surgery. Not only did they say I wasn’t scheduled, but they also seemed completely unbothered by the inconvenience and stress they caused.
The manager, Christina Gomez, is also not helpful or friendly in the slightest. Zero accountability, zero empathy. This place is a disorganized, unprofessional mess, and frankly, it feels like they’re just wasting taxpayer dollars as they take so many medi-cal patients.
I wouldn’t recommend this place to my worst enemy. Save yourself the trouble and go literally anywhere else.
1 /5
Lindy Baca My appointment is months away. Í legally and responsibility ask for prescriptions for my pain including antibiotic and Tylenol 3 which Dr approves. Now it is regular Tylenol and Ibuprofen. I have been the taking those already obviously or I wouldnt have needed the Tylenol.3. I have to wait months for a root canal and am suffering. The Tylenol 3 barely helps but it does better than the regular stuff. Im being treated as a drug seeker. I could easily go buy stuff from a drug dealer but asked my Dr for help!! Also had to wait over a week just to get the wrong script even called in.also the staff is so very mean and rude. The Dr is kind...but staff thinks they are better than you. I hope they feel the pain I feel. Ive had 3 natural births n rather have that then teeth pain. Thanks a lot for not doing what you said Dr kashun
1 /5