Divya kathiravan I wish I could give this place zero stars. Total disappointment and completely unprofessional!
I made an appointment the previous day but ended up wasting my time. They don’t seem to value their clients’ time, as they prioritized others who arrived after me, claiming they were long-time customers with appointments at the same time. The salon was understaffed, with only one person handling all the clients.
She asked me to wait, saying she had called her boss to send someone else, but instead, she proceeded to take another client for a waxing service. I waited for almost 45 minutes, during which no one else showed up, and the person continued working with the other client. Frustrated, I asked the owner for an update, only to be told it would take another 20 minutes for someone to arrive. By this time, I had already waited over an hour.
The owner tried to persuade me not to leave a review by offering a discount, but at that point, I just wanted to get the service done. I waited an additional 10 minutes, and still, no one showed up. I was so frustrated that I left and went to another nearby salon, where the service was truly remarkable.
Save yourself the hassle and avoid this place! Appointments here are completely pointless and a waste of time.
1 /5
Swetha Thiyagarajan I wish there was a zero star option. I have been here one time for my brows and they did a good job before. Expecting their service would be the same, but this time when I went to get my face waxed, it was a complete disaster. I specifically told people that I have sensitive skin and requested them to use hard wax. The person who waxed my face, convinced that this wax worked well for sensitive skin. While attending to me, she was literally in a hurry to get my face done just to take in the other customers. After completing it she casually said "oh I see a couple of cuts on your face as your skin was very soft". Really??? This is how you respond?? No apologies and nothing. In the end my entire face was bruised and I have to go through the pain. I understand its festive time and they get a lot of customers. They could have simply asked me to wait or could have said a no to walk in clients and I would have done that to get a better service. In the end I felt like this place only wants clients, their money and not their satisfaction. Never going again!
1 /5
lavanya kilaru Parneet has done magic to my hair, it became so smooth and hydrated and shiny. She spent more than three hours on my hair and took extra care ,I love her patience and detail work.so I would recommend this saloon to all.the only downside is the prices.
5 /5