Windsor - Santa Ana (CA)

1 /5 Anthony Cervantes: The store manager was incredibly rude. I briefly stepped into the general fitting room area to see my fiancé in her dress. I was told not to be there, which I understood and respected. When I stepped near the area again simply to see her come out in the dress, the manager returned and repeated herself in an unnecessarily rude and aggressive tone. We were there to shop and spend money, and the experience felt very disappointing. I understand store policies, but there’s no reason for them to be enforced with hostility.

1 /5 Anna: My experience here was awful. We pulled a bench out of one of my friend’s dressing room for my 7 month pregnant friend to sit on and they told us we weren’t allowed to do that. She literally had to sit on the sparkly floor and had trouble standing back up. The worker literally wouldn’t leave our presence after we got in trouble for pulling the bench out. And then we waited 25 minutes to buy our dress because one of the workers was taking forever with the person buying infront of us, and the other two workers were just talking behind the register. This is the worst customer service ever. I will not be returning. This was the workers who were working at 5pm. They should be fired.

1 /5 Elizabeth Diaz: I went in today to look at the clothes and when I went to the dressing room to try on, a worker that was wearing glasses(didn’t get her name) she asked me how much clothing was I going try on and I said 6 and she repeated 6 and looked at me with a werid face and I told her yes 6.Then she let me in but while I was trying on the clothes she went to the room and told me if I was doing ok but sounded rude. She was the only want that went to tell me that. I didn’t end up getting anything dude to feeling rush and didn’t feel welcome in the store due to her.This happened around 2:00pm

1 /5 Kirsten Pal: I just had a terrible experience at Windsor Fashions. My 11 yr old daughter and I (Im an older mom) went shopping for a party dress. While she was trying on dresses in an end stall, I pulled up a stool outside her dressing room (out of the way and against the wall) so I could rest my aching feet. An employee (whom I was later told was the manager) told me I could not sit there. I explained I would not leave my minor child. I then moved to where I was told I could sit, only for another employee to come a few minutes later and inform me I couldnt sit there either. She said I could sit somewhere outside the dressing rooms. I explained I would not leave my minor child. I asked for the manager and she refused to get her or tell me her name. My daughter and I left. We will not shop at a place with such inconsiderate, unhelpful employees.

5 /5 Atul Shukla: Large collection of prom dresses, helpful store girls especially Daisy (thank you Daisy), nice clean (curtain base) trial rooms. It is large store with lots of dresses, a must visit. Ample and designated 3 level parking lots (free), with charging points for electric vehicles. Nice clean Santa Ana shopping mall. Around 5pm its quite busy, so come little early and that would give you quick access to trial rooms.