Walmart - Susanville (CA)

1 /5 Creamy: Even shopping here for years. Employees are rude and give us dirty looks. One employee accused me of shoplifting when I had my school backpack on and was only buying a soda. This has never happened to me before and I was embarrassed and upset. She commented on my backpack to another employee, being VERY loud and talking as if she wanted me to hear. She said: "I wouldnt be surprised if that bursts and merchandise came pouring out!" Sorry woman, I have school books and gym clothes in my bag. Its obviously very heavy, and when I walked in I did ask an associate if I could set it down somewhere, only to be met with him saying, "It wont be our responsibility if someone steals it." So obviously there was nowhere I could set my bag down while I grabbed my single cherry Pepsi for $2.75. the employees are always looking at people like theyre stealing and I often hear them talking shit about customers or other associates. Never have I felt so judged...I will be coming back obviously because they got shit I need but its a terrible store.

5 /5 Sharon: Walmart in Susanville I have noticed a few complaints about the paper bag my suggestion is you buy a few bags for yourself. The new law passed that plastic bags can no longer be used . Also I have found a lot of the employees to be very friendly. Nobody knows the behind scenes how things are done a lot of the stores are short staffed these days so it makes for departments being short staffed this is not the employees problem they can only do what they can do . Maybe please take this into mind when you are shopping. Sometimes they are very busy and it takes time for them to get to different departments. I’m not an employee for Walmart but I do know a lot of people whom work there . Have a great day everyone.

2 /5 Theodore Brown: I came to do a pick up order for the first time. All the spots were taken and most are being used by people shopping inside the store. I called but no one answered. I went inside. The gentleman at customer service was great. But then came my groceries. A young Asian girl handed me the bags and said the bags arnt that good. One of them ripped. She just said see and walked away. Didnt offer to bring my groceries to my car or anything. The bags were way over loaded. Filling paper bags to the tops with heavy items isnt good. Fact of the matter is the bags kept ripping. They got wet because I had to set them down in the rain to open my car door. Ive lived in a lot of small towns and the people are usually friendly and hospitable. So far the town gets a D-. Only cause the girls at the Blue Ox are awsome

5 /5 Talius937: Had to do a return first off and there was someone there at 7:15 which was nice to see for a change after going to other stores in the past. The rep was very friendly and talkative. Did some other shopping and got the supplies we needed. Very clean store and well stocked, easy checkout and plenty of parking.

4 /5 Hannah Tillman: Typically they have what I need and are well stocked and organized. I am treated politely and receive wonderful customer service. Folks are real polite usually