SAGE TO SUMMIT - Bishop (CA)

1 /5 SaRose L: Walked in to check out the store. Someone working up front (brown hair, glasses) was super unfriendly. She was speaking badly about someone else apparently in the community. Getting her attention to ask questions about a product was like pulling teeth. Won’t be coming back. For reference, the other gear store barely a block a way had much more options and way friendlier staff. **Update: Dear staff, this team member was NOT talking about a dog but about another female member who used to go to the gym. Yes, I understand you must protect your staff but please also own up when they are trash talking other humans. Lastly, even of they were talking about a dog (I would stake my life on it they were not) this staff member should still have been able to acknowledge a new customer and answer the questions I had about the gear your sell. I do think you need to be aware of what your staff is doing, and how they treat people trying to ask about a water filter. -40 stars for your unwillingness to listen to a customer when something was clearly not right with a staff member. Wish you the ‘best’ as well. Do better.

5 /5 Christine G: I’ve only been in the store a few times, and yesterday was my first time at their namesake Sage to Summit 5K fun run series. Such a nice affordable community event, thanks to the organization and generosity of Sage to Summit owner Karen. I really appreciate this local business!

3 /5 Woon Koh: I ordered montbell superior down parka and it was shipped in a very thin plastic bag with no protective outer box, and the bag arrived torn open. Luckily, there was no visible damage to the jacket, but given the nature and price of a down product, this kind of packaging felt careless and risky. I would strongly recommend improving packaging for online orders to better protect items during transit.

5 /5 Pedro Danel de Souza Ugarte: So happy to have ordered the bouldering guide from this iconic shop, and excited to be able to climb here in the future. They sent a very heartwarming letter and a sticker alongside my order. The book was really well wraped and arrived safely. Will definetely buy again!

5 /5 Ryan H.: I ordered a Montbell Light Down Pants from this small business. The delivery was prompt and just what I ordered. Being down it was shipped properly and not stuffed into a little box. So somebody there understands the properties of down clothing. They also took the time to write a thank you note. A personal touch that will pay off with repeat business from me. It’s nice to find vendors who appreciate their customers.