Ross Dress for Less - Anaheim (CA)

5 /5 Fieldy Snutzz: Love Ross. High quality items for low price. Always worth popping in to rummage through all the possibilities. Go there with a purpose or go without a purpose. Either way youll probably find something you like

1 /5 Cynthia Morales: Yall need to have better customer service or just a better attitude Of course it’s Ross, you’re never gonna find something perfect. Something is either missing or damaged And that’s what happened to me. I found an article that had the front cover completely ripped. As I reached the counter. I found another one nearly complete but still damaged. I really wanted it for a gift, so you typically you wanna gift it nearly in great condition So when I reach the counter I ask, by chance do you know if you have any more cause I found these damaged( hoping they can check the system to see how many they have so I can keep looking you know)i immediately get the “no whatever is out there” Okay. So I stay trying to consider the purchase should I or not I then get the “ so you going to buy it” feeling rushed I just replied yeah. I just was hoping I would find a not damaged she replied again “I can tape it up”. Of course I reply no. I want the less tape as possible (since it had all the sale sticker already in a bad placement. And to take it off I already knew I was gonna damage it more) and so I got the “so you gonna buy it”again Like why rush the sale? The credible thing to do is(I think) is offer a small discount at least Yeah I was probably thinking to high, but it wasn’t for me. On another note the security there was just not it either I stood there with my receipt in hand infront and still hand the need to urge my receipt and my articles In all the service was unpleasant

2 /5 Kyle Fields: Customer service leaves a lot to be desired. Not much merchandise that I only found a few things. Very messy

1 /5 Steven K.: Terrible experience at Ross Dress for Less. The security here treats every customer like a criminal. I’ve never experienced this level of aggressive surveillance—not even at Walmart or Costco. At the exit, they practically search your bags like you’re already guilty of something. It was extremely uncomfortable and disrespectful. To make things worse, the cashier forgot to remove one of the anti-theft devices from my purchase, so the alarm went off as I walked out. Talk about embarrassing! I used to enjoy shopping here for deals, but after this experience, I won’t be coming back. There’s a difference between preventing theft and treating paying customers like suspects. Ross needs to do better.