Old Navy Outlet - Napa (CA)

5 /5 Robert Shiota: So we hit them on sale day, wow what savings and great deals. Kids are expensive, so look for deals. Happy shopping. Update, 8/27/22 Still nice service. Nice selection for our kids, and decent prices even if not on sale.

1 /5 Grace Nicolas -Kim: I was there with my kid for her clothe shopping before school today and I have to say the staff at register provided pretty incorrect information and feel that we got ripped off . I already had Gap credit card which I haven’t been using so I asked her if she can check if it’s active . She said it’s still active but I didn’t have that card physically so I decided to use my credit card . Just about to use my credit card, she said I can apply old navy card and get 30 percent off TODAY , so I decided to apply and went for it . However after I am done applying, she is saying that I can’t get 30 % percent off since I am not using that old navy card . WTH , how am I supposed to use that card when I apply it just now. I ended up buying the clothes since my kid wanted them anyway . I went to check the old navy app and it says that “ you can get indeed 30 percent off with first purchase. I should have checked the purchase policies but would you think the people who work there know those and help customers.. I am disappointed by old navy and will cancel the credit card .

3 /5 Rosalee Regalado: I received good service. The line was short. I waited about 10 minutes and then was helped by a nice cashier

5 /5 Kerry On: WOW! Strolled in "just to look" and found myself scooping up major bargains - flannel PJ;s- darling Xmas blankets...and the list goes on. I had a Party of one - did a ton Xmas shopping...and felt compelled to return on Day #2... bliss! Asked one clerk wha her "favs" were and she mentioned the sweaters. Found an armful of very pretty sweaters at amazing prices...It is very Rare for me to return to the same store twice...