1 /5 affordable housing information: Being racially profiled due to your ethnicity is ridiculous for two pair of work pants totaling $60.00. Fitting room customer service on 10.24.25 between 7:50PM and 8:04PM was demeaning and racially motivated. I placed 4 pair of thin pants on fitting rack for the attendant to count prior entering the ladies side. The attendant padded the items thoroughly as well as double checked inside body of each pair of pants. It seemed like an overkill so asked the Young Person; Why are you looking hard at the pants. She responded with; Items maybe inside/People do that. I said, do you mean stealing and her response was Yes. Per attendant, this is only done when checking into the fitting room. At this time, I’m exiting the fitting and returning two pair of pants to an older store attendant and kept two to purchase. The older lady attended was forceful and demanding with me in order to pat down the purchasing pants. I said Ma’am; I just had this overkill experience with Younger attendant and you. Her response was yes; because people take things. I said, what a hunger and she said yes. I said; they’ll give those to you for free if you ask one of the cashiers. The older stated that is has been the company policy for over 8-mos. However, I’ve been to this store Numerous times within the last 8-mos and never experienced that type of unnecessary, unpleasant and overkill treatment from fitting room attendants. You have to do better Marshalls! Friendly Suggestions: Workplace Customer Services / Cultural Sensitivity online courses.
