1 /5 Hadasha Phelps: Ill never shop at another dds discount store ever again. Especially the one on Ventura Road in Oxnard. I bought my daughter some ear buds that were packaged in a box. As soon as we got in our car my daughter opened the box and there were NO ear buds. So we turned around and drove back to the store where they wouldnt give my cash back even though they essentially sold me nothing. Instead and against my objections, they gave me a paper "merchandise return card" that looks like itd been in someones back pocket, all grubby and used-looking. When I asked for the managers managers phone number, I was told to "call corporate". I ask for that phone number and was told to "look online". There was no number on their website. I did see that theyre affiliated with Ross so I guess Ill call them . I understand their return policy but since they sold me nothing, I expected my money back. Never again.
