Boot Barn - Manteca (CA)

1 /5 My sculpted nails “Nails by Dee” By dee: We came in to buy some hats for winter and ready to spend. We got absolutely no help from the staff, our humble appearance and my husbands tattoos made it easy for them to profile and assume we didn’t have money to shop. All the sales associates ignored us, had us find our own hat sizes (using the hat stick ourselves to find our own hat sizes all while being ignored) and refused to answer any of our leather treatment questions. They literally refused to sell us items to preserve the items and told us they dont sell them as we could see them behind the counter. At The POS the service workers refused to make eye contact and made sure we knew we were not worthy pf their efforts and assistance

1 /5 Tony: The associates were trash talking on the customers like it was the cool thing to do. I was just like 20 feet away and was amazed on how petty they were acting . It wasn’t busy and the people shopping just needed help with sizing. The male working on the closing shift seemed he was trying to impress the two females with the trash talking. One of the females was new and seemed to be in the middle of this behavior. while the other two proudly talked trash on how people acted during their customer service engagement. Closing shift 12/17/25

1 /5 Brandon Gross: Don’t go here they will steal your money. I went in and tried to use a visa gift card. My total was about 130 dollars. I had 100 dollars on the gift card. Their system kept denying the gift card for the partial transaction so I left with 0 merchandise and said I would call Visa when I had time and get it figured out. When I called Visa I found out that Boot Barn charged the 100 dollars when contacting the store manager they informed me that there is nothing they were willing to do to make the situation right. So I am now out 100 dollars because they stole from me. Please don’t give your business to them!

5 /5 Jorge Zaragoza III: I love these boots..im going to get them again too.. Ive been to the three surrounding area locations Modesto, Turlock, Manteca amd every single time i get the best customer service around. These im sticking too. Honestly the best work boot ive ever seen amd owned. I have worn Red wings to wolverine to Hawlk and ARIAT are top shelf boots ,just modify with your favorite insoles and your feet will be singing lol.

5 /5 Denver Dingle: Great customer service from Elena. Went there to get work boots and never shopped here before. Wouldn’t have purchased boots without her help.