2 /5 H S: Worst experience ever. I was sold a defective item, which I really hope was unknown by them because if thats the case, their business is even more pathetic than I view it now. Regardless, I left thinking I could fix the item, which is what they told me, which I did but then it began falling apart completely, rendering it completely unwearable. I called pleasantly and stated what happened and I was treated rudely and judgmentally when I asked for a refund. This was all over a $25 item too. They didnt even take any responsibility for the crap that they sold me, obviously I would not have paid a cent for the item if I knew it couldnt have been fixed because it ended up going in the trash. Dont shop here, there are better places in Arcata to shop.