VP Auto Repair - Merced (CA)

1 /5 Vince Munn: Avoid This Shop – Especially for Smog-Related Repairs My 1985 Mercedes 380SL has been at VPAuto in Merced since February 20, 2025. It was supposed to be done in one week. They submitted a repair bill one day after dropping off the car using the entire $850 California emissions voucher (Valley CAN), but all they replaced were the spark plug wires and distributor cap — no rotor, no spark plugs, nothing else. Certified California Smog Repair Voucher Misuse. It’s now been almost 3 months, 88 days and the car still isn’t ready. I’ve been repeatedly told “next week,” with no clear answers. I’ve contacted Valley CAN and the California Bureau of Automotive Repair and filed formal complaints. The person at the front office of VP Auto was also rude on the phone and dismissive when I asked for clarification. Very poor customer service. I would not trust this shop again. If you’re part of a California State Smog Program, especially, be careful. This has been a frustrating, time-wasting experience.

1 /5 Fuey Saelee: This place tried to scam hundreds out of my 19 year old son. They told him something completely different from what they told me when I went to confront them about why they kept his car for 2 days if they’re just doing diagnostic. They claimed they were waiting for authorization to repair the car when they never even called my son. When my son went in to check for himself they verbally quoted him $700 for the repair. He said he repeated that amount to confirm and they said yes. So I went with him to get my car afterwards because he first drove my car to the shop. I decided to go in and talk to them because I wanted to know why they kept his car for 2 days. That’s when they told me they were waiting for authorization to repair so I asked to see what they quoted him. The quote was for $409 not $700 like they told him. My 19 year old is still young but smart and I trust him to do things on his own. This place is a scam

5 /5 Kathy Silva: Best place to take your auto. We have an older truck they did an outstanding job and service

5 /5 Charles Bryner: Excellent service, very professional and friendly staff. Service was completed within the time frame quoted