Amador County Mental Health - Sutter Creek Sarah Shaw: We have been involved with Behavioral health for a few years and I have had several appointments scheduled where they write my date and time on a card that I save...only to show up and I have no appointment. I live pretty far from them so it was a serious inconvenience. Almost every time since we have started with them there have been medication hold ups. The Doctor(Dr. Hyatt) is kind but needs assistance with medication refills. The only person in my opinion who is on her stuff is the nurse. When you have a adopted child on anti-psychotics and call and hear things like...well the doctor is out we don’t know what we can do....after you have been calling for over a week when she was there, it’s very disappointing; a After which they say things like we never heard from you. I check my call log and see I have called several times....it starts to feel like gaslighting. I know many who seek treatment here including us don’t have any other options...but please stay on these people if you are on life saving meds. We have been kind and patient for so long, I can’t imagine others going through this and needing medication to keep them doing okay. You can’t trust them to do what they say, you will need to call over and over. Stay on them and if they continue to not do what they need to do file a formal complaint. If enough people do this, I hope our most vulnerable population can receive proper treatment and a better quality of care.
