1 /5 Kole: This review is directed at a RN not sure if her first name is Victoria or if its her last name. This is the first time Ive ever had a issue of any kind with the ER staff at Sych this lady went out of her way to cut me off at every world I spoke, explaining the situation that was going on with my father. After continually cutting me off she then accused me of yelling at her. I speak loud and clear because my dad is partially deaf. She then continued to argue with me and kept accusing me of yelling at her. She should not be in any position to deal with any patient what so ever. Her job is to listen, not interrupt and try to have the last word. Extremely unprofessional. Everyone else there has always been great. I would never let a person who works for me speak to a customer/client in the manner she spoke to me and my dad. She would be fired on the spot. Again Ive never had anyone at this ER act this way. Believe me, because of my dads lack of hearing ability, I do have a loud voice, but if I decided to yell she wouldnt how to handle it. It better not happen again. Someone above her pay grade needs to sit her down and put her in check. I tried to be polite through the rest of the visit just to get through so my dad could go home. Never ever will this be tolerated again! Fix this problem SYCH!!!!!