Chola Ocampo: The dedication and hard work of the nurses and nurse aides make a significant difference in the quality of care provided. Their compassion towards our mom was evident in every interaction. They treated my mom with dignity and respect, making sure her physical and emotional needs were met.
To Jane, thank you for acting as quickly as possible when we had concerns big or small. Your responsiveness and kindness brought us comfort during difficult times. To Katherine, we will always be grateful for the love and care you showed our mom. Thank you!!
Catherine Jones: Excellent service!! It’s your responsibility to verify your copay where ever you go! I have never received bad service at any UCLA facility. I’m a patient for over 20 years.
Leslie Delany: I want to say, all the ladies, Adriana, Kayla, Jessica and, Meg are the sweetest, most patient people Ive ever had the pleasure of speaking with!
Also, Barbara Lee NP is the nicest lady you could ever meet! Coming from someone who was in the Medical and Dental field for over 30 years, I know how difficult it can be when working with people who arent at their best. Its so important to have the people who are in charge of your health, to be patient, understanding and compationate!!
Steven Modolo: I have been struggling for many many months with issues. I have been getting the run around by multiple doctors about treatment for my butt issues and they were all unable to come up with a reasonable diagnosis or plan for recovery. Dr. Rosenfeld and his staff were unbelievably helpful. My concerns were all heard and addressed immediately. Not only were they able to see me SAME DAY, but they created a treatment plan for me immediately, prescribed me medication and provided me with a diagnosis for treatment that will allow me to heal. Words cannot describe the gratitude I have for Thousand Oaks Proctology and Dr. Rosenfeld for providing me with some of the most caring and generous care I have ever received in the medical industry. I am only a day into my treatment and feel incredibly confident that we are on the right track towards getting better. After months of pain, discomfort and complete agony both physically and mentally, I am sure I have found the right place for all of my butt issues and I am confident you will too!
marsha tryforos: I cant say enough positive about Dr. Sherry Thomas. Not only is she extremely knowledgeable but stepped up and showed incredible compassion in helping my bedridden mother. When my mother became bedridden her own doctor, Dr. Patricia Lanter offered no help with her own patient in either doing the simple procedure herself or offering any advice on who could help. I contacted Dr. Sherry Thomas and without hesitation she came with her wonderful nurse Shirley to my mothers care home to do the minor procedure on her own time, free of charge! This is a true, caring, compassionate doctor. She cared about the patient that wasnt even her own and not financial. I have found there are not many HCPs that truly care about their patients. Thank you so much Dr. Sherry Thomas for your integrity and embodying what a true doctor should be and regaining my hope that there are great doctors out there!!!
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