Rinse Salon - San Diego (CA)

1 /5 Dalia San Miguel: I’ve waited a whole month before writing this review. Do NOT allow them to cut your hair. I went in for a long layered cut with a thin out. The stylist ended up leaving my hair uneven and took more hair on one side versus the other. The cut looks okay when they style it but as soon as you go home and wash it you will see the flawed cut just as I did. I reached out and was very clear that I did not want to cut my hair any further but would prefer a refund simply for the cut. I wasn’t even asking for my money back for the style. Management said they would get back to me and they ignored all my attempts to get a response and till this day, the company has not made an effort to reach out and make things right. So disappointed. You would think that they would at least have the decency to respond.

5 /5 Patty Jaramillo: went in for a trim and gloss kind of last minute and was so happy I got booked with Joey! It was my second time going to the salon but first time meeting Joey and he was the sweetest and really took his time explaining the process of what was going on and was just very attentive to what I was looking for and he was exactly what I had been looking for in a hair stylist! I hate when stylists are just overly quiet and don’t care to explain what they’re doing, so I am very pleased to have met Joey! He’s definitely going to be my go-to from now on! Also Annie did a great job in giving me a blowout!

5 /5 Gelsey Thomas: I cannot recommend Monika highly enough for hair services! She possesses a true talent and gift for everything hair styling. It took me quite some time to find a hairstylist I could trust, but I finally found someone who can bring my vision to life. Monika has transformed my hair, giving it so much more dimension and vibrancy, while ensuring the coloring looks natural and effortless. She also did an incredible job prepping my hair for my wedding day, including perfectly matching me for hair extensions. Thanks to Monika, I have so much more confidence in my hair, and I’m excited for all our future sessions. Her expertise, attention to detail, positive and kind demeanor and warm approach made every appointment a great experience!

5 /5 Vanessa Garcia: Beyond happy with my haircut from Jaye. She is also AMAZING at bayalage, but I have been taking a break since having a baby. I appreciate her patience and ability to listen. She takes the time to review what I want to ensure I am happy with my hair. I can say that 100% of the time I leave the salon with exactly what I wanted. My hair feels healthy while keeping the length I wanted and I feel confident. I also purchased some products that she recommended and so far Im loving all of them. Thanks Jaye!!

1 /5 Teagan Serna: I have never left a bad review on a business but Im really disappointed in my experience with Rinse salon. Photos on their social media looked great, and since I wanted a pretty simple cut and color I didn’t select a preferred stylist when I booked online, but did put a note that I wanted a Senior Stylist. I have medium brunette hair that is 100% virgin, and I wanted to dye it much darker, borderline black with cool tones. I was very clear about what I wanted, brought in photos and everything. I also had cut my own layers previously that, no surprise, ended up not being even so I wanted the stylist to fix these as well. I stated that I did not want super blended butterfly cut layers, but clearly defined layers with fringe and again showed photos. I also said she could cut as much as she needed in order to fix the layers. The stylist barely trimmed my layers without reshaping them at all. I asked her to add a shorter layer and she said it wouldn’t look good and so she didn’t. She never showed me the cut from the back, which I didn’t even realize until I got home and had someone take photo of it for me where I saw how uneven the layers still were. They honestly look horrible, really uneven, a blended mess and super heavy in one area. The attached photo is my hair immediately after my appointment. When I saw the color in different light than at the salon, it still looked really warm and not dark enough. It’s clearly not even close to black and has a lot of warmth still. When I went back to the Rinse site to find the email to ask to have my hair touched up, as is there policy if you are unhappy with it, I saw that the stylist I had was the least experienced stylist in the salon, only ranked “stylist” even though I requested a senior stylist, 3 or 4 ranks above that. This makes sense since she struggled to style the sort-of fringe she cut and actually just gave up on trying at one point. I was really upset when I saw that, and sent an email asking if the owner would consider fixing my hair since I wasn’t given the level stylist I asked for, and didn’t feel comfortable having her cut my hair again. I also didn’t want to request a different senior stylist to redo my hair without getting fully paid, obviously. I emailed twice, tried calling, and almost two weeks later no one from Rinse salon has gotten back to me. Really unprofessional. I’m fed up with the lack of care they gave to a new client. I won’t be going back and would advise others to try a different salon.