5 /5 Tina Navarrette: I have been taking my business to Profile Nails since they opened, and I have known the Owner since before she owned the business. After reading a post that said the staff were rude and disrespectful, and that the Owner’s response was dishonest, I wanted to defend the owner and her staff who have always been very professional, polite and friendly, and never ever dishonest. Perhaps it was a communication or language barrier, but I can vouch that this is a business with an Owner that is extremely honest and is always willing to accept accountability and is not afraid to apologize & try to make her customers happy. It’s not easy to run a business but all of the staff at Profile Nails work very hard to make it successful.