1 /5 Christina Birhan: I recently visited pinko nails salon and opted for extremely short nails. While I expected the service to cost around $50 at other places, I ended up paying $80 here. During the appointment, I showed the technician a picture of the short nail design I was after, and she agreed to replicate it. However, when it was time to trim my nails, I explained that I needed them short due to work. Later on, when I asked her to fix something I wasn’t satisfied with, she attempted to blame the length of my nails on my request for them to be short, despite the inspiration photo I provided clearly showing short nails.
In the end, I didn’t feel too upset because I did get somewhat what I wanted. However, when it came time to pay, I asked the cashier for the total, as there wasnt any breakdown of the services I received. He informed me it was $80, and I assumed there would be a detailed list of services explaining the cost. After paying, I received a receipt showing the total, but it lacked any description of the charges. When I inquired about the high price, the cashier said he didn’t know and offered to ask the technician.
When he approached her, she responded quite aggressively to his question about why the service cost $80. To my shock, she revealed the price was actually $85 and mentioned it was $5 less than the cost I was charged. I was baffled and deeply disappointed by the whole experience. This service did not meet my expectations, and I feel let down by both the quality of the nails and the way the pricing was communicated. Overall, I am extremely disappointed.
I attached below what the inspo was and what I got.
