Pain Management Specialists - San Luis Obispo (CA)

5 /5 Kuster Judy (EmeraldSprite): My initial visit was with Dr Kia. Dr. Kia moved to a different position. My second pain management Dr is Dr. Othman. Both are highly recommended. They both were and are excellent Drs and concerned about my needs. I never felt rushed or nervous in any way. Thanks to them I was able to get the necessary treatment to address my pain.

1 /5 Lolen East: One of the most unprofessional experiences with a physician that I’ve ever had in my life. Severe back pain and doctor Kuang saw me once in person and then two more times via TeleMed. I also received two injections from him, which didn’t help at all. That’s not his fault I guess, but when I called to ask about the next step for my pain, because the medication I was on wasn’t working, I could not get a callback from his office manager or him. I left six messages over a period of a weeks time and every time I talked to one of the staff, they told me they left messages for the office manager and the doctor and that’s all they could do. They apologized profusely and I’m pretty sure they have to do that a lot because the doctor just doesn’t care enough to call his patients. The office staff was actually pretty nice to me and I could tell they had empathy for me and they felt bad because the doctor that is supposed to help patients with pain would not call his patients back. Finally on the sixth business day after leaving all my messages, I got a call from someone who said the doctor told her to call me and tell me that he would not discuss anything with me until my next appointment with him which was weeks away, and also would be after my pain medication ran out completely. In every message I left, I explained the urgency and how much pain I was in, but not once did I use foul language, yell or say anything except how much pain I was in. Yet after my last call to his office Dr. Kuang had the audacity to send me a letter telling me I was being discharged because of my unprofessionalism. I have no clue what he’s talking about but he really should not be allowed to practice pain management. He is horrible at it. I would advise anyone seeking truly professional pain management to look elsewhere.

4 /5 Karla Hotchkiss: When I started going to Pain Management, I was seeing Dr Kia, absolutely adored him, he was kind patient and cared. He the got moved down south. Now I see Dr Othman. He’s a great Dr with a great bedside manner. He is fair and listens to my needs and complaints. I am glad he is my Dr. and the Staff have pretty much always have been kind and willing to work with me.

1 /5 May West: The staff here is horrible, by far the worst Ive ever dealt with. Careful not to talk to them as they lie and make up stories. If they dont like you it will be a nightmare.

1 /5 Rick Candito: I had/have no problem with Dr Kuang. However the staff took over refilling my pain meds for the VA. Only one prescription has been refilled without incident. Right now I am dealing with what Nurse Erica has done. She refilled a 30 day supply, but refused to make my next appointment within those thirty days. I am out now. She scheduled my next appointment for two weeks after my thirty day supply ends, would not schedule it sooner. The people who answer the phone seem pleasant, but the staff does not do their job. Their job is to make appointments in a timely manner and provide pain management.