5 /5 Domenic Lanzillotta: Behind every great doctor, theres someone behind the scenes coordinating all the activities. Such is the case for Ruby Lazo, Practice Coordinator for Dr. Daniel Orlovich at Southern California Orthopedic Institute.
Utilizing her professional skills, Ruby efficiently scheduled my final Thermal Frequency Ablation within a few days of my Endoscopy procedure. This was crucial because, as someone on blood thinners, I needed to be off them for 5-plus days for this procedure, unlike the first initial 2 tests.
This personal attention was significant to me as it spared me from stopping my blood thinner regimen twice and for a longer period, ultimately reducing my risk of developing a clot.
Thank you, Ruby, for your understanding of service and client care. I genuinely appreciate your dedication in scheduling and navigating the paperwork challenges, especially with my Cardiologists electronic fax issues.