1 /5 Esmeralda Hernandez: I went in for an oil change, tire rotation, and coolant leak in April. Three weeks later, my passenger tire fell off while i was driving with my kids. The lugnuts were over torqued, causing them to be striped. Over time,they became loose, causing my tire to fall off. It caused damage to my car. I keep calling to see the status, and they keep telling me they havent checked the cameras. They dont call me. Plus, they didnt fill up my coolant, and its empty now. Ive had my car since 2012 and I never had a problem since I took it to this mechanic shop. I just want them to fix my car.