1 /5 Mrs. S: I book an appointment online using my credit card. The technician never accepted or denied the appointment. So I showed up to avoid unnecessary charges. She was not there called several times no answer. After I like a was at another eyelash salon. I get a notification appointment was not approved. Not professional very inconvenient because i already had arranged childcare. She messaged me on IG saying I booked last minute (over 24 hours in advance). Please take responsibility for poor communication. Awful customer service. She could have communicated way in advance. She’s clearly not paying attention to the booking site she’s using that demand our personal card info. What a shame.
