Laels International Auto Service - Oceanside (CA)

5 /5 Erich Cervantez: Brought my 2013 Mercedes ML-350 SUV here for a B7 service back in Nov. They changed the oil, performed a brake fluid flush, replaced the cabin air filters, front and rear wipers and replaced the coolant. What was nice is after a 40 point inspection, they sent me a link to a website which detailed all of the inspected items (with photos) and the recommended services with a price for each. I could pick and choose what I wanted or could afford to do at that time. Compare this to European Autoworks on Melrose that charged me $600 for a B service, and didnt tell me any details about what they were going to do or what they did after the fact. Completely in the dark on that one. Only issue we had was the next day we got a "Check Coolant Level" error on the dash which didnt make any sense as they performed a flush of the coolant. We still have the issue, just need to get some coolant to top it up. Outside of that, they were great to work with and would come back for future service work or repairs.

5 /5 Amy Marie: Lael and Brandon are exceptionally knowledgeable and skilled. Their 17 years of working together has made them a well-oiled machine that will keep you coming back. They always make me feel welcome and like my vehicle is their priority even when they are slammed. They have taken on major repairs on my old Subaru as well as little things like smogs. Service you can trust and a staff that values earning your business and doing it right, every time.

5 /5 Debra Lawson: We were visiting the area when rodents got to our engine. We took a chance on Laels and it could not have worked out better. Lael was able to quickly determine what needed to be done and promptly completed the repairs. The price was very reasonable and the customer service top notch! Lael explained everything along the way and was extremely knowledgeable. We plan to schedule maintenance on our car when we pass through this area next year. Its hard to find a GOOD mechanic that hits all the buttons, but this shop did. Full service, excellent communication, knowledgeable and reasonable. It sucks when your car breaks down, but if it does, this is the place.

5 /5 v gs: The Customer Service Reps are awesome! Always explain everything in a parallel to understand the problem & resolution. I appreciate their patience in sharing their expertise. The technicians are equally superior in photographing b4 & after photos of their workmanship. Highly recommend Lael’s Int’l Automotive.

5 /5 Jason T: I recently had my Toyota Highlander into Leals for a few different issues (brakes, doors, rear locking mechanism, etc.) and could not be more satisfied with the results. Brandon took the time to explain things and go over costs and timelines. Hat tip to John as well for the great work. Thanks again, I will absolutely be bringing back all of my families vehicles.