2 /5 MissToii: First time here, an asian hairdresser took me. I wanted a shampoo and straight cut, 1 inch below my shoulders. She Does a mini consultation - faces me towards the mirror, stands behind me and starts touching my hair and measuring it from the side of my shoulders to confirm the length and what I want. After she was finished, I was very happy and satisfied with everything.
I come back a year later and there was about 3 people ahead of me. This time there’s two hairdressers, one is the same lady from last time and the other was a younger Latina lady. the Latina lady finished a person and the three people ahead of me did not want to see her, and they were willing to wait for the Asian lady. I didn’t want to wait for three people to have their haircut, so I let the Latina lady cut my hair. I told her the same thing I wanted as before, and she just goes “okay” and then immediately goes to chopping off my hair, no consultation, nothing. Before she starts cutting my hair she turns my chair AWAY from the mirror so now I’m facing towards the entrance of the building and I cannot see anything she’s doing. At one point of her combing my hair, I could feel how short the cut was. On the outside I look normal but the inside of my mind was sheer panic. I told myself to trust the process, but I really wanted to tell her to stop before she could cut it any further. I didn’t and ended up just letting her finish. I did NOT get to see the entire process till she was already done. It was so short and ugly, I hated the whole look. My face is round and all the focus of the hair was around my chin. I was horrified, and she had the audacity to ask me “you like it?” I said it’s too short, and then she proceeds to tell me “well it looks healthy”.
I pay for the cut, tip and say thank you and walk out.
She seems inexperienced cause of the other lady instructing her for little things. She was also very careless in the way she handled blow drying my hair, and straightening it. While shampooing my hair she accidentally punched my head, I know it was an accident and she did say sorry but I feel after the whole experience that she was just being careless with everything. She lacks good customer service and care for the client. I don’t recommend getting your hair done by her unless you want to be sitting in your car afterwards calling your husband on the phone crying about how horrible the cut and experience was.
