3 /5 Marjory Ruiz: I went to Kendras last week for a standard mani-pedi. I called ahead on the same day and made an appointment. The staff were extremely friendly, both on the call and in person, and my pedicure has held up great, which is why I am giving this place 3 stars.
I am greatly disappointed about the quality of the manicure in particular. One person started my manicure, and as soon as another customer came, this person left to attend the new customer. Normally this would not be a problem, but the first person failed to communicate with the second person who did my manicure, and as a result, the cuticles on my left hand were left untouched. Additionally, the manicurist left a huge unpainted gap between the base of most of my nails and the base of the polish, and sloppily layered on the different coats of polish (see photos).
Exactly 1 week after the manicure, I took new photos of my nails, showing how while the tip of my nails still look nice, the base, especially on my right index finger looks atrocious. I suspect that had I gotten gel polish, they would have taken more of a care with the look of the finished product. Anyway, if you are getting a normal mani-pedi, please do not come here!
