Jims Automotive /Opies Garage - Sonora (CA)

5 /5 Carina Beall: Went in for a smog test, they ran out and it passed and out the door in less than a half hour. Excellent service and very good friendly staff. Would definitely recommend.

1 /5 Kymberly Marie: Rude, unprofessional, and very unpredictable. STEVE has no consideration, professionalism, and has very rude/poor customer service. My car was left there for 2 weeks going on three. I brought my car in knowing it needed a new radiator. In which at first they sated they wouldnt charge me for doing a diagnosis on it. After 2 weeks I had expected my car to be more than ready with a new radiator, I hadnt known since I had not gotten one single phone call from them. Supposedly Steve had left for a week vacation and not told me, so my car had been sitting in their lot for a whole week with no maintenance done. My car was sitting so long it’s air suspension dropped completely to the ground. With being persistent calling to check on my car Steve had stated he “would no longer work on my car since I had stated he has poor communication skills” he then demanded me to pick up my car the same day and pay for the Radiator diagnosis. This place is a joke! Save you’re time & money.

5 /5 Diane: Honest, friendly, helpful and thoughtful. All of them! And... reasonable

1 /5 Shanice Ehlers: If only there was an option for zero stars... worst customer service Ive ever experienced! I went in one day thinking they took walk-ins. An elderly receptionist was sooo rude asking if I had an appointment as if it was an inconvenience to her. Ive heard many good things about this shop so, I thought okay, Ill call and make an appointment then. Although I had an appointment set now, I was able to get a smog done same day at another shop rather than waiting weeks. So, I called to cancel my appt. Again, same lady answered seeming annoyed and inconvenienced that I was canceling my appt. She should have showed more gratitude. I mean, I could have just not showed and let them lose out on money for my appt. slot... Sad to say this shop will never receive my money or business.

5 /5 Sarah Thomas: New to the area. At work EVERYONE recommended Opies! I got my Chevy worked on here. They are very professional, explained everything to me kindly and it was a wonderful experience. Everyone from the front desk lady to the mechanics. If you are a nervous female needing her car worked on. COME HERE! Very comfortable feeling. Thank you Opies Team for Great Service.