5 /5 Jen Lyn Lemmer: My fiancée went in for a color and trim before our wedding day. She asked for blonde. The color turned out orange. The girl had to ask her coworker for advice on how to fix it. It is now orange/yellow. She called it “Santa Monica blonde”. We were there for almost 6 hours. My fiancées scalp is now burned and she is in constant pain. We don’t know what to even do at this point.
UPDATE: after the salon reached out, they offered to fix the issue. We are happy to report that Trevor made it right! We are able to get pictures now on our wedding day which is tomorrow!!! I am changing it to 5 stars and saying thank you for taking a horrible experience and making it a great one!