1 /5 evelyn garcia: I am so disappointed! I dont often write reviews but I would like to save anyone else from having an awful experience. I went in for a consultation with a "blonding expert" and she told me she could get me to the color I wanted. She gave me a price and I was comfortable with it so I called back to book an appointment. I went in for the appointment and was glad that they work in teams because I am usually at the salon for 10+ hours when getting my hair done. Everything was going well and she kept reassuring me that the bleach was lifting great and never raised any concerns. She did mention she was going to charge me a bit more because I have a lot of hair. When she was done I asked if she could give me a little trim and thin out my hair. She gave me a Mullet! She basically cut off all my hair in the front and 4 inches off the back. If that wasnt bad enough, once I got a look at my hair it was yellow. Half of my hair was grown out since I hadnt gotten my hair done in over a year. And I assume anything I did have, was chopped off with the hair cut. Every wash, the hair looks worse. My hair is multiple different colors and the worst being a gold right in the middle. She said it was from a previous root color but my hair was grown out way past where the awful yellow color is. My hair is not only chopped off but also yellow. Also, it is so damaged, it breaks even to the touch. This experience completely destroyed me. It is going to take my hair a year or more to recover and now I cant do anything to fix it because it is so damaged. Not to mention, I paid over $1,000 for this service. I have been getting my hair blonde for 8 years now. I have NEVER paid that much even with more growth. I was also charged $300 more than what was quoted to me. Which is not a "bit" more like I had agreed to.
I will say, everyone is very nice and the salon is beautiful but I would not trust them near me again with bleach services or shears.
