Euphoria Nails & Spa - Ontario (CA)

5 /5 OFELIA RAMIREZ: This is the first time Ive gotten my nails done here. I asked for a full GelX set and a pedicure. I chose the deluxe pedicure it was amazing. Probably one of the best pedicures Ive got in years, definitely worth the $60. I also got a full set of Gel X and although I did have an issue the first time around. I was able to speak with V on the following business day. She offered me to come in and get my nails fixed however when I arrived the and the staff when above and beyond with their customer service. V insisted on fixing all my set, which I was really surprised by and not expecting at all. She and the staff made me feel comfortable. Also was given a gift certificate, which I tried to refuse because I felt like they had already did enough however V insisted. I am super happy that We were able to work it out and will definitely be return here. PS: They have a 72 hour policy from the time you get your service if anything goes wrong they will fix it which I didnt know before today.

2 /5 Averil Campbell: Never going to this location again. First time I went and got talked into Gel-X nails. The First Lady (usually the one who greets and directs customers where to go) sat me down to do my nails. She was using the wrong size nails to cover my nail bed, then was very heavy handed and kept making mistakes. A very young girl who spoke fluent English and some man who handed me water started watching her hand the kept pointing and saying things back and forth in front of me. Finally, she stopped and passed me on to a man. He seemed more talkative and let me know everything he was doing. HE helped end that visit on a more positive note. Today, I went to get my nails done again. This time I was with another man in the 2nd row next to the wall. He was VERY heavy handed with everything. Started making one of my nails burn with the file, then really filed my skin next to my nails, especially the thumb on my left hand, my middle finger on my right, and others. He also was applying acrylic to my Gel-X and I questioned him the whole time. He just continued applying so I called help over. The young girl was there again and spoke with me. After that, they all were talking back and forth all around the salon, the ladies doing the pedicures as well. Only parts I could understand were “Gel-X” and “Acrylic”, but finally the girl came to me and let me know they’ve never had acrylic on gel-X, and to call if there is a problem that arises. I was so upset looking at my nails as I left… even as I look at the messed up ones now. I will not be returning.

1 /5 Crystal Hernandez: Terrible work! They do not care about their customers! I got a full set Gel X and the work was so bad. She did not match my nail bed well with the actual nail so they were lifted and my hair kept getting stuck on my nails, very annoying. I didn’t get the name of the lady who did them). I had to go back today and redo them with Mei and she also did a terrible job on top of being extremely rude and mean, she kept stabbing her nails into my skin, and while buffing my nails she kept “accidentally” buffing my skin, some of my nails are shorter and some are long. This is ridiculous! If I could give them zero stars I would. They are so close to home which is why I always give them the benefit of the doubt, but this will be the last time I ever go there!!! I am extremely upset of how Mei treated me and very unhappy with my new set. Now, it’s no wonder why this place is always empty.

5 /5 David Hall: I’ve been here a few times, close to home and have always had a great experience! Awesome day of getting pampered. Yes, some men love it too! May did my deluxe pedicure and foot massage. Emma did my deluxe manicure and hand massage. Both were very gentle and great with their techniques as well. Both ladies and Tony, the manager were very welcoming into their clean environment and friendly too, treated me very special. I love this place!

5 /5 Ann E Casillas: Pleasantly surprised at the cleanliness. I went in first thing Wednesday morning. It got a little busy as time went on. The staff is very friendly and attentive to the request from the customer. I will definitely be back! FYI it is behind Archibald Burgers, in the Walgreens shopping Center. It is a little hidden.