5 /5 Pauline Fonti: Dr. Shu has been one of the best PCPs I have ever had . He is very patient, and takes the time to listen to my concerns. His feedback and answers to my questions are always very thorough, and he takes the time to really explain things to me. He discusses his plan and what I should do/look for very clearly.
Also, he is very easy to contact. I have communicated with him on the phone and through his online patient portal. He is very quick to follow up with a call or a message within 24 hours, and usually even the same day. I really appreciate his reliability and follow-up. Also, he is very kind and funny.
The office staff is also great to work with. I almost never have to wait for my appointment, except maybe a rare 5 minutes, but the staff is very polite and let me know. Each staff member is very polite, professional and courteous.
Dr. Shu is a great doctor. He helped me through some very difficult times physically and stress-wise. His expertise and patience made the experience less stressful and less scary. I wanted to go back to work earlier than he recommended, but he was firm on how much rest and time off from work I needed to get better. Im so appreciative that he did that, because I would not be where I am today healthwise without his care.